The vast majority of products available at CarGear are returnable. To initiate a return, you must request a Return Authorization Number (RA#) within 30 days of receipt of the product.
All items must have an RA# and be received in a new, unused and ready-to-sell condition (including all original packaging, parts, and paperwork) to receive a refund, excluding any shipping costs. All electronic products, such as navigation units and engine programmers, require a 15% restocking fee and are subject to inspection before a credit is issued.
CarGear does not accept returns on used items, custom-painted products or items shipped via truck freight. International orders cannot be returned or exchanged unless the item is defective or in the case of an error on our part.
CarGear will not reimburse labor charges or installation fees under any circumstances. Nor will CarGear reimburse for any damages incurred during installation of product.
Orders placed using PayPal or Bill Me Later must pass an inspection before any credit will be issued.