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Faq

Shipping Questions

Do you ship orders internationally?

Yes, we can ship to most countries served by FedEx.

How do I track my order?

Click on the “Order Tracking” link at the bottom of our web site. You will be prompted to enter the email address, order number and billing zip code associated with your order. You can then check the status of your order.

How long will delivery take?

Because our products ship from different warehouses in different states, shipping times to your address will vary. The estimated status of your item is shown on each product page to the right of each item’s image. Please allow an additional 1 to 5 business days after the shipment date for delivery.

 

Returns Questions

What is your return policy?

The vast majority of products available at CarGear are returnable. To initiate a return, you must request a Return Authorization Number (RA#) within 30 days of receipt of the product.

All items must have an RA# and be received in a new, unused and ready-to-sell condition (including all original packaging, parts, and paperwork) to receive a refund, excluding any shipping costs. All electronic products, such as navigation units and engine programmers, require a 15% restocking fee and are subject to inspection before a credit is issued.

CarGear does not accept returns on used items, custom-painted products or items shipped via truck freight. International orders cannot be returned or exchanged unless the item is defective or in the case of an error on our part.

CarGear will not reimburse labor charges or installation fees under any circumstances. Nor will CarGear reimburse for any damages incurred during installation of product.

Orders placed using PayPal or Bill Me Later must pass an inspection before any credit will be issued.

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